Your Data, Protected

55bd Privacy Policy for Bangladesh Players

At 55bd, your privacy is taken seriously. This Privacy Policy explains exactly what personal data 55bd collects when you use the platform, how that data is used, who it may be shared with, and what rights you have over your own information. Reading this policy helps you understand how 55bd keeps your data safe.

Last Updated: January 2025

How 55bd Protects Your Privacy

Six core commitments that keep your personal data safe on 55bd

SSL Encryption on Every Page

Every page on the 55bd platform is protected by SSL encryption. This means that any data you enter — whether it's your login credentials, payment details, or personal information — is encrypted in transit and cannot be intercepted by third parties. Your connection to 55bd is always secure.

Secure Data Storage

All personal data collected by 55bd is stored on secure servers with restricted access. Only authorised 55bd personnel who need the data to perform their job functions can access it. Data is stored in encrypted form and is subject to regular security audits to ensure it remains protected at all times.

No Data Sold to Third Parties

55bd does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely to operate your account, process transactions, and improve the 55bd platform. You will never receive unsolicited marketing from third parties as a result of using 55bd.

Minimal Data Collection

55bd only collects the personal data that is strictly necessary to provide the service. We do not collect data for the sake of it. The information gathered during registration and verification is limited to what is required to verify your identity, process payments, and comply with applicable regulations in Bangladesh.

You Control Your Data

55bd gives you meaningful control over your personal data. You can request access to the data 55bd holds about you, ask for corrections to inaccurate information, or request deletion of your data subject to legal retention requirements. These requests can be submitted by contacting the 55bd support team directly.

Marketing Opt-Out Available

If you have opted in to receive promotional communications from 55bd, you can opt out at any time. Every marketing email sent by 55bd includes an unsubscribe link. You can also update your communication preferences directly from your 55bd account settings without needing to contact support.

01 Who We Are

55bd is an online gaming platform operated for players in Bangladesh. The platform offers a range of games including slots, bingo, and sports betting, all accessible via the 55bd website and mobile app. When this Privacy Policy refers to "55bd", "we", "us", or "our", it refers to the operator of the 55bd platform.

55bd acts as the data controller for the personal information collected through the platform. This means 55bd is responsible for deciding how and why your personal data is processed. If you have any questions about how 55bd handles your data, you can contact the support team at any time using the details provided at the end of this policy.

This Privacy Policy applies to all users of the 55bd website, mobile app, and any other services operated under the 55bd brand. By registering an account or using the 55bd platform, you acknowledge that you have read and understood this policy.

02 Data We Collect

55bd collects personal data from you in several ways — directly when you register and use the platform, automatically through your device and browser, and occasionally from third-party sources such as payment providers. The categories of data 55bd collects are set out below.

Category Examples When Collected
Identity Data Full name, date of birth, national ID number Registration and verification
Contact Data Mobile number, email address Registration
Financial Data bKash/Nagad account number, transaction history Deposits and withdrawals
Technical Data IP address, device type, browser, operating system Automatically on each visit
Usage Data Games played, bets placed, session duration During platform use
Communications Data Support chat logs, email correspondence When you contact 55bd

55bd does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

03 How We Use Your Data

The personal data collected by 55bd is used for specific, legitimate purposes. 55bd does not use your data in ways that are incompatible with the purposes for which it was originally collected. The main ways 55bd uses your personal data are:

  • To create and manage your 55bd account, including verifying your identity and age.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket.
  • To provide customer support and respond to your queries and complaints.
  • To detect and prevent fraud, money laundering, and other prohibited activities on the 55bd platform.
  • To comply with legal and regulatory obligations applicable to 55bd's operations.
  • To send you account-related notifications such as transaction confirmations and security alerts.
  • To send you promotional communications about 55bd offers and new games, where you have opted in to receive these.
  • To analyse platform usage and improve the 55bd user experience.
  • To enforce the 55bd Terms and Conditions and protect the rights of other players.
Marketing Communications

55bd will only send you promotional emails or SMS messages if you have explicitly opted in during registration or through your account settings. You can withdraw your consent at any time by clicking the unsubscribe link in any marketing message or by updating your preferences in your 55bd account.

04 Legal Basis for Processing

55bd processes your personal data on the following legal grounds, depending on the specific purpose of the processing:

  • Contract performance: Processing your data is necessary to provide the 55bd service you have signed up for, including account management and payment processing.
  • Legal obligation: 55bd is required to process certain data to comply with anti-money laundering regulations, age verification requirements, and other applicable laws.
  • Legitimate interests: 55bd processes some data to protect the platform from fraud, improve the service, and ensure the security of all players' accounts.
  • Consent: Where 55bd relies on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

05 Data Sharing

55bd does not sell your personal data to any third party. However, in order to operate the platform and comply with legal requirements, 55bd may share your data with the following categories of third parties in limited circumstances:

  • Payment providers: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers have their own privacy policies and are responsible for the data they process on their own platforms.
  • Identity verification services: 55bd may use third-party services to verify your identity and age as required by applicable regulations. These services receive only the minimum data necessary to complete the verification.
  • IT and security providers: Companies that provide hosting, security monitoring, and technical infrastructure to 55bd may have access to personal data as part of their service delivery. All such providers are bound by strict data processing agreements.
  • Regulatory and law enforcement authorities: 55bd may be required to disclose personal data to government authorities, regulators, or law enforcement agencies where required by law or in response to a valid legal request.

In all cases where 55bd shares data with third parties, appropriate safeguards are in place to ensure that your data is handled securely and used only for the stated purpose. 55bd does not permit third-party service providers to use your data for their own marketing purposes.

06 Cookies and Tracking

55bd uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file placed on your device when you visit the 55bd website.

The types of cookies used by 55bd include:

  • Essential cookies: These are required for the 55bd platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
  • Analytics cookies: These help 55bd understand how players use the platform — which pages are visited most, how long sessions last, and where users encounter issues. This data is used in aggregate form to improve the 55bd experience.
  • Preference cookies: These remember your settings and preferences, such as your preferred language or display options, so you do not have to re-enter them each time you visit 55bd.

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 55bd platform. For more information on managing cookies, refer to your browser's help documentation.

Cookie Consent

When you first visit 55bd, you will be presented with a cookie notice. By continuing to use the platform after seeing this notice, you consent to the use of cookies as described in this Privacy Policy. You can withdraw your consent for non-essential cookies at any time through your browser settings.

07 Data Retention

55bd retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The specific retention periods applied by 55bd are as follows:

  • Account and identity data is retained for the duration of your account and for a minimum of five years after account closure, in line with anti-money laundering regulations.
  • Transaction records are retained for a minimum of five years from the date of the transaction.
  • Customer support communications are retained for two years from the date of the last interaction.
  • Technical and usage data collected through cookies and analytics is retained for up to 13 months.

When personal data is no longer required, 55bd securely deletes or anonymises it so that it can no longer be linked to you as an individual. If you request deletion of your data before the end of the applicable retention period, 55bd will assess the request and delete what it is legally permitted to delete, while retaining any data that must be kept for compliance purposes.

08 Your Rights

As a user of the 55bd platform, you have the following rights in relation to your personal data. 55bd is committed to honouring these rights and will respond to any valid request within a reasonable timeframe.

  • Right of access: You can request a copy of the personal data that 55bd holds about you at any time.
  • Right to rectification: If any of the personal data 55bd holds about you is inaccurate or incomplete, you can ask for it to be corrected.
  • Right to erasure: You can request that 55bd delete your personal data, subject to any legal retention obligations that apply.
  • Right to restrict processing: In certain circumstances, you can ask 55bd to limit how your data is used while a dispute or query is being resolved.
  • Right to data portability: You can request that 55bd provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
  • Right to object: You can object to 55bd processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though 55bd may be able to demonstrate compelling grounds to continue.
  • Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the 55bd support team using the details provided in the Contact Us section of this policy. 55bd may need to verify your identity before processing your request to ensure that data is not disclosed to an unauthorised person.

09 Data Security

55bd takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the 55bd platform.
  • Encryption of sensitive data stored on 55bd servers, including payment information and identity documents.
  • Strict access controls ensuring that only authorised 55bd personnel can access personal data, and only to the extent required for their role.
  • Regular security assessments and penetration testing of the 55bd platform infrastructure.
  • Two-factor authentication options available to all 55bd account holders.
  • Automated monitoring systems that detect and alert on suspicious activity in real time.

While 55bd takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 55bd will notify affected users as required by applicable law.

Your Role in Security

You also play an important role in keeping your 55bd account secure. Use a strong, unique password, do not share your login credentials with anyone, and contact 55bd support immediately if you notice any suspicious activity on your account.

10 Children's Privacy

The 55bd platform is strictly for adults aged 18 and over. 55bd does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on 55bd or provided personal data to the platform, please contact the 55bd support team immediately.

Upon receiving a verified report that personal data has been collected from a minor, 55bd will take immediate steps to delete that data and close the associated account. Any funds held in an account belonging to a minor will be handled in accordance with applicable regulations.

11 Changes to This Policy

55bd may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or industry best practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how 55bd processes your personal data, we will notify you via email or through an in-platform notification before the changes take effect. Your continued use of the 55bd platform after any update to this policy constitutes your acceptance of the revised version.

55bd recommends that you review this Privacy Policy periodically to stay informed about how your data is being protected. If you have any concerns about changes to this policy, please contact the 55bd support team.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 55bd handles your personal data, please get in touch with the 55bd support team. We are available 24 hours a day, seven days a week, and will respond to your query as promptly as possible.

For questions about your account terms, please review the Terms and Conditions. For responsible gaming support, visit the Responsible Gaming page.

Join 55bd Today

Your Data Is Safe — Now Start Playing on 55bd

Now that you know how 55bd protects your privacy, you can play with complete confidence. Register your free account in minutes, deposit via bKash or Nagad, and enjoy hundreds of games for real BDT prizes. Over 500,000 players across Bangladesh already trust 55bd with their data and their winnings.

18+ only  |  Play responsibly  |  Responsible Gaming